Author: naomiwalter

Our internet and computer systems are working again 👍

Our computer and telephone system have failed. We are working hard to rectify the problem. Please bare with us at this difficult time. If you medical enquiry is urgent please … [continue] System Failure

Our computer systems are down due to a loss of internet. Please bear with us which we try and rectify the situation. We will let you know when we are … [continue] Computer Systems Down

HANDi Paediatric App Not sure what to do when your child is unwell? Download the free HANDi Paediatric app, which is available right across Devon, and get expert advice when you … [continue] Not sure what to do if your child is unwell -HANDi Paediatric App

https://ukhsa.blog.gov.uk/2022/12/05/group-a-strep-what-you-need-to-know/#GroupAStrep  

Due to the recent outbreak of Strep A/Scarlet Fever, we have had increasing demands on our phone lines and need for appointments. We expect today to be just as busy, … [continue] OUTBREAK SCARLET FEVER -STREP A

Please book in for your Flu Vaccine!! You can book online or call the Practice. Don’t delay. Get yourself protected 😊  

Its that time of year again!! IF YOU HAVE HAD A TEXT MESSAGE OR ARE ELIGIBLE FOR THE FLU JAB PLEASE BOOK IN FOR THIS, ONLINE BOOKING IS AVAILABLE OR … [continue] FLU CLINIC Thursday 3rd November 2022

We are unable to process any queries or requests via email, you will not receive a response for any email requests. You can make requests directly by calling the surgery … [continue] IMPORTANT UPDATE ABOUT EMAILING THE SURGERY

We have been having computer issues, not working at all, fault is being dealt with but we have no access to email, appointment details, patient information/contact details. We will let … [continue] Computer System Failure

Our computer system is up and running again. Thank you for your patience. Apologies for any inconvenience caused.

Monday 18th January AM – computer system failure- phones now working – computer still down – please only ring if absolutely necessary. We will let you know as soon as … [continue] Computer System Failure

Computer System and Telephone lines are not working!!  We are working to get them fixed. Sorry for any inconvenience caused. We will let you know as soon as they return.

Please let us know which Pharmacy you would like your prescriptions sent to.  Prescriptions will be sent to your nominated pharmacy electronically. Thank you.

Any further problems please use eConsult or email – thank you

The phone lines are down at present, it is a national problem and we do not know when they will be up and running again. If you need an appointment … [continue] PHONE LINES ARE DOWN – NATIONAL PROBLEM

Please follow Cranbrook Medical Practice on Facebook, Twitter and Instagram for Practice updates, healthcare and medical condition information.

The government is now advising the public to wear a face covering in some circumstances, such as closed spaces when social distancing is not possible!

In line with national requirements we are encouraging patients to switch to repeat electronic dispensing, especially the shielding patients. Also, in future, if possible, only a repeat prescription for one … [continue] Repeat Dispensing of Medicines

There has been lots of confusion on shielding and the extremely vulnerable patient group. Some patients have received letters from the government and others have not. If you think you … [continue] Guidance on shielding