We are unable to process any queries or requests via email, you will not receive a response for any email requests. You can make requests directly by calling the surgery … [continue] IMPORTANT UPDATE ABOUT EMAILING THE SURGERY
Lots of patients have been asking us about Covid booster vaccines so we thought it might be helpful to share this link from the NHS website here so you can … [continue] The answers to your Covid vaccine questions
We are now inviting our patients to book to have their flu vaccine online. It is also possible to book your flu vaccine by calling us after 10.30am. The first … [continue] Book your flu vaccine
Please be aware that we are currently short of nursing staff due to sickness. We’re doing our best to resolve the problem but please be patient with us in the … [continue] Staff shortage – please be patient
The NHS’ HANDi App has a quick, easy to use child symptom checker for all types of childhood health conditions and advises on how best to treat them. Click here … [continue] Unsure what to do when your child’s unwell?
Please be aware we will soon be entering flu season. The practice will be organising flu clinics in early October and will provide further information in due course.
Greendale vaccination centre, near Exeter (EX5 1EW), are offering walk-in appointments every day for first and second doses of the NHS COVID-19 vaccination. You are welcome to attend these sessions … [continue] Walk-in vaccinations available
As a practice we are always looking to improve the level of service we provide to our registered patients. We have found that as a result of the high usage … [continue] eConsult hours of operation to change
In May 2021 we had an increase in the number of wasted appointments due to patients either not turning up for their appointments or not being available when we have … [continue] Please attend or cancel your appointments
We have been having computer issues, not working at all, fault is being dealt with but we have no access to email, appointment details, patient information/contact details. We will let … [continue] Computer System Failure
We need to make you aware of the planned data extraction taking place in the coming weeks from GP systems across England. Please note the practice has been legally required by … [continue] General Practice Data for Planning and Research Data Collection (GPDfPR)
Pharmacies are now stocking rapid #COVID19 tests for people without symptoms. Collect yours from Cranbrook Pharmacy today. nhs.uk/GetTested
Despite many people being delighted with the announcement that the government made on Monday regarding the easing of lockdown, it has left many people confused about what exactly we can … [continue] What exactly can we do when?
We are very thrilled to have now vaccinated just under 100 of our wonderful patients. Others have received their vaccine at Westpoint or at work meaning over 100 of you … [continue] We’re making great progress with Covid vaccinations
We are so thrilled and proud to tell everyone that we had our first Covid vaccine clinic yesterday. We had invited the first eligible patients as per the national vaccination … [continue] First Covid vaccine clinic a great success
We are very excited to let our patients know that our first group of eligible patients are receiving their Covid vaccines this week. We would like to remind patients that … [continue] First group of patients have been invited in for their Covid vaccine
People aged over 65 or in clinical risk groups are being advised to have the pneumococcal vaccination (also known as the pneumonia vaccine). The vaccine protects against serious and potentially … [continue] Eligible patients urged to have pneumonia vaccine
We know how hard life is for so many at the moment. Many people feel lost, isolated and afraid at the moment. If this applies to you don’t suffer in … [continue] Local support available for those finding lockdown a struggle
If you are between 70 and 79 years old you are eligible for the shingles vaccine. If you are in this age category and are yet to have it please … [continue] Shingles immunisation available for 70-79 year olds
Please can we remind all our patients that every member of our team is working really hard to provide the care that all of our patients require at this difficult … [continue] The Cranbrook team reminds patients of our ‘Zero Tolerance’ policy
Our computer system is up and running again. Thank you for your patience. Apologies for any inconvenience caused.
Monday 18th January AM – computer system failure- phones now working – computer still down – please only ring if absolutely necessary. We will let you know as soon as … [continue] Computer System Failure
Computer System and Telephone lines are not working!! We are working to get them fixed. Sorry for any inconvenience caused. We will let you know as soon as they return.
You don’t need symptoms to have coronavirus
Insomnia is a big problem at the moment. If it affects you, you can find out more about it and ways to manage it on the NHS website (nhs.uk/conditions/insomnia). Dr … [continue] Insomnia is on the rise – here are some resources to help
Our website now offers a range of information and support to help with the current lock-down. Click here to find out more
For the first time this year 50-64 year olds are being offered the free flu vaccine – it is important that you get the vaccine to protect yourself and others. … [continue] Flu Clinic for 50 – 64 year-olds this Saturday
To find out exactly what the current lockdown restrictions are, go to National lockdown: Stay at Home
No doubt you will be aware that the UK entered a new phase of lockdown on Tuesday 5th January 2021. This is to stop the rapid spread of the new … [continue] Find out what you can and can’t do in the lockdown announced on Monday
We hope all of our patients are coping ok given last night’s announcement. We’re all working hard to ensure you have access to all the medical services you need now … [continue] Patients due to receive second Covid vaccine dose this week to receive vaccine as scheduled