Your doctor may agree to let you have a prescription for long-term treatment without need for a consultation every time. In these circumstances, please use the tear-off slip attached to your prescription or write out your order and either hand in / post to the surgery / telephone the chemist. You can also order repeat prescriptions online.
- Cranbrook Pharmacy, Younghayes Centre, Cranbrook, EX5 7DR – 01404 514456
- Tesco Pharmacy, Exeter Vale Shopping Centre, Russell Way, Exeter, EX2 7EZ – 0345 667 9263
- Lloyds Pharmacy, 59 Fore Street, Heavitree, Exeter, EX1 2RJ – 01392 273121
- Boots Pharmacy, 250-251 High Street, Exeter, Exeter, EX4 3QD – 01392 432244
Your prescription will be ready for collection 48 hours later. If you prefer, we can post it back to you (you will need to provide a stamped, addressed envelope).
You can now nominate your preferred chemist [or appliance provider, if you use one] to order and receive your medicines for you to collect. Please ask them about Electronic Prescribing [EPS].
We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.
You need to register to use our online repeat prescription ordering service and this is best done in person at the surgery. Please speak to one of our receptionists.
Prescription charges and exemptions
The current prescription charge is £9 per item [£16.40 per pair of elastic hosiery]. Alternatively, a three-monthly Prepayment Prescription Certificate [PPC] can be purchased for £29.10 and could save you money if you need more than three prescribed items in three months. A 12-month certificate is £104 and could save you money if you need more than 12 prescribed items in a year.
PPCs cannot be obtained from the surgery, rather you must apply directly to the NHS. More details are available here.
Help with health costs
You may qualify for help with health costs if you or your family receive any of the following: income support; income-based Job Seeker’s Allowance; income-related Employment Support Allowance; Pension Credit Guarantee Credit; Working or Child Tax Credit NHS Exemption Certificate; Universal Credit [Limited Eligibility].
If you do not receive these benefits but are, for instance, in receipt of Disability Living Allowance or a small private pension, you can also apply for a NHS Low Income Scheme certificate. Students and carers may also be eligible. Simply ask for an HC1 form at your hospital, Jobcentre, dentist or optician or call Help with Health Costs on 0300 330 1343 for help and advice on completing the form.