Category: Uncategorized

As part of her Advanced Nurse Practitioner MSc training, Naomi is leading a Quality Improvement Project focused on reducing unnecessary antibiotic prescribing for tonsillitis and Strep A throat. How are … [continue] IMPROVING PATIENT CARE AT CRANBROOK MEDICAL PRACTICE

As part of Catherine’s Advanced Nurse Practitioner training at master’s level (MSc), she is undertaking a population improvement project focused on patients with Coeliac Disease and Dermatitis Herpetiformis. Currently, primary … [continue] IMPROVING PATIENT CARE AT CRANBROOK MEDICAL PRACTICE

Please be aware the practice will be closed from 1pm on Tuesday 4th February in conjunction with our Primary Care Network. Our phone lines will divert to PPG as normal, … [continue] ADVANCE NOTICE OF PRACTICE CLOSURE TUESDAY 4th FEBRUARY

Flu is still circulating, and it’s not too late to protect yourself! A late-season flu vaccination is still much better than no vaccine at all. We are holding a walk-in … [continue] Flu Vaccination Walk-in Clinic – Saturday, 1st February

We are currently experiencing staff shortages in our admin team, which may result in longer wait times for calls. Where available, please use the new callback function or complete an … [continue] FRIDAY 31st JANUARY

Please be aware, due to essential telephone line upgrades, the practice may experience disruption to phone line services from around 10:00am today. We hope that services will be transferred seamlessly … [continue] POSSIBLE TELEPHONE LINE DISRUPTION- TUESDAY 14th JANUARY

If you are taking regular medication, please ensure you order now or risk running out over the festive period. Last winter (December 2023 – February 2024), NHS 111 received over … [continue] CHRISTMAS OPENING HOURS & PRESCRIPTIONS

We would like to share some important changes taking place here at Cranbrook Medical Practice. Firstly, after almost 6 months of advertising, we are excited to share some New Salaried … [continue] PRACTICE NEWS & UPCOMING CHANGES

Please be aware the practice will be closed from 1pm on Tuesday 1st October in conjunction with our Primary Care Network. This is the final planned closure for 2024. We … [continue] ADVANCE NOTICE OF PRACTICE CLOSURE TUESDAY 1ST OCTOBER

Our internet and computer systems are working again 👍

Please be aware we are extremely short staffed today (admin) and it may take longer to answer your call. We ask you to show kindness and be patient whilst we … [continue] STAFF SHORTAGE (ADMIN)

It might be the height of summer (supposedly), but we are already planning for the upcoming Autumn/Winter vaccination programmes. We will be contacting all eligible patients in the coming weeks … [continue] STAY SAFE THIS WINTER – IMPORTANT INFORMATION ABOUT VACCINATIONS 2024/2025

Results of the GP Patient Survey have been published today. The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent … [continue] GP PATIENT SURVEY – RESULTS 2024

The practice will be closed from 1:00pm on Thursday 11th July for essential staff training. All telephone calls will be diverted and managed by the Out of Hours team. The … [continue] NOTICE OF HALF DAY PRACTICE CLOSURE THURSDAY 11TH JULY

We are thrilled to welcome Catherine Wallace, Trainee Advanced Nurse Practitioner to the Cranbrook team. Catherine has over 25 years of Nursing & Midwifery experience with a keen interest in … [continue] WELCOME TO THE TEAM!

Our computer and telephone system have failed. We are working hard to rectify the problem. Please bare with us at this difficult time. If you medical enquiry is urgent please … [continue] System Failure

We are pleased to announce that we recently became an accredited veteran friendly practice. This means that as part of the health commitments of the Armed Forces Covenant, we have … [continue] Veteran Friendly Practice Accreditation

We are pleased to introduce you to Petrova Davies and Naomi Walter who are with us as Advanced Nurse Practitioners (ANPs). ANPs are educated at masters level in advanced practice … [continue] Advanced Nurse Practitioners (ANP)

We are pleased to let you know that Dr Manoj Madhavan has joined us a a salaried GP. He will initially be working Monday morning, all day Thursday and all … [continue] New Clinicians

Our computer systems are down due to a loss of internet. Please bear with us which we try and rectify the situation. We will let you know when we are … [continue] Computer Systems Down

HANDi Paediatric App Not sure what to do when your child is unwell? Download the free HANDi Paediatric app, which is available right across Devon, and get expert advice when you … [continue] Not sure what to do if your child is unwell -HANDi Paediatric App

https://ukhsa.blog.gov.uk/2022/12/05/group-a-strep-what-you-need-to-know/#GroupAStrep  

Due to the recent outbreak of Strep A/Scarlet Fever, we have had increasing demands on our phone lines and need for appointments. We expect today to be just as busy, … [continue] OUTBREAK SCARLET FEVER -STREP A

Please allow 3 working days from ordering before collecting your prescription. This allows us to issue the prescription to the pharmacy and to allow the pharmacy time to order the … [continue] Collecting Prescription from Pharmacy

Please book in for your Flu Vaccine!! You can book online or call the Practice. Don’t delay. Get yourself protected 😊  

Check what help you could get to pay for NHS costs Although most NHS treatment is free, there is usually a charge for: NHS prescriptions NHS dental check-ups and treatment … [continue] Check what help you could get to pay for NHS costs – NHSBSA

In line with prescribing guidelines all prescription will be changed back to 28 day duration. As a surgery we increased the prescriptions to 56 days during the pandemic to ease … [continue] Prescription Duration Changes